Devtern is committed to providing a seamless and satisfying experience for our customers. We understand that, in certain situations, you may need to cancel or request a refund. This policy outlines our guidelines for refunds and cancellations.
1. Refund Policy
1.1. Internship Fees: In the event of a refund request for internship fees, the following conditions apply: Full Refund: If a refund request is made within 7 days of payment and before the internship start date, a full refund will be issued. Partial Refund: After the internship start date, refunds may be considered on a case-by-case basis, and the amount refunded will depend on the specific circumstances.
1.2. Perks Fees: Perks fees are non-refundable, as they are associated with tangible benefits, including merchandise, e-books, and certifications.
2. Cancellation Policy
2.1. Internship: If you wish to cancel your enrollment in an internship, you must do so before the internship start date to be eligible for a full refund. After the start date, cancellations will not be eligible for a refund.
2.2. Perks: Cancellation of perks, such as e-books and merchandise, is not possible once they have been provided to the user.
3. Refund Process
To request a refund, please contact our support team at team@devtern.tech with the subject line “Refund Request.” Our team will review your request and respond within 7 business days with further instructions.
4. Contact Information
If you have questions or concerns about our Refund and Cancellation Policy, please contact us at team@devtern.tech.
5. Changes to Policy
We reserve the right to modify this policy at any time. Please check this page regularly for updates. By using our services, you agree to this Refund and Cancellation Policy. If you disagree with any part of this policy, please refrain from using our services. Please note that this policy should be tailored to your specific business practices, legal requirements, and the nature of your services. It’s advisable to consult with a legal professional to ensure your Refund and Cancellation Policy is legally sound and aligned with your business.